For your convenience, our most common customer questions are answered right here.
Not finding what you want? Reach out directly through our Contact Us page.
We’ve been doing weddings for 12 years now, on average in the last 3 years we’ve done 60 a year.
Without question, obviously we know pre 2014 Justin Beiber is probably not gonna want to be played anywhere, let us know what to keep off.
We absolutely take requests if you would like that privilege at your event, only restriction is if there is no internet connection, if we don’t have the song, then we don’t have it.
How many weddings do you handle per day? Does your company accommodate other weddings on the same day as mine?
Because we have multiple DJs and multiple sets of equipment, we are able to do multiple events in a single day, however, we do our best to avoid these so we can offer peace of mind to our customers.
Any event booked comes with the services of 1 DJ unless a requirement for a 2nd DJ is needed. Occasionally for training purposes a 2nd DJ may be there to shadow.
You are welcome to have complete control over the music played at your event, we traditionally only send music lists for weddings.
At events where we are providing the equipment, we do bring a small supply of backup equipment, that being said we do quality checks on our equipment every 3 weeks to protect against these problems.
While we here at Whilin’ Out have the ability to change your music request up until the day prior to your event, we typically request your official selections no less than 3 weeks prior to give us enough time to ensure we can arrange the music being used and verify it’s quality.
Absolutely, our office location is set to open Jan 2017, but until then we are able to do mobile meetings and meet at a location convenient to you.